We provides a comprehensive software support service which can be tailored to meet your exact requirements:

• Helpdesk support from fully accredited support consultants
• Logging of support issues by phone or email
• Unlimited* calls and emails to our helpdesk
• Priority support for customers with a current support agreement
• Direct access to our experienced consultants and developers
• Remote Access Support - the ability to log on to your system for faster diagnosis of issues

Our dedicated team will ensure your support issues are dealt with as quickly as possible from a central point of contact. We have extensive knowledge of our software products including over 50 years of Pegasus experience between the team. 

We pride ourselves on the personal service we provide to our customers and achieve an excellent satisfaction rating within our customer base.  ​

Customer Service Awards and Accolades 

Operational Accounting Systems are leading software partners, with our hard work and dedication being recognised by software vendors and the local community. o-a-sys has been awarded with the Pegasus Centre of Excellence accreditation, a status only awarded to a selection of software partners and is reviewed on an annual basis to ensure high standards are maintained. The team are also the current winners of the Customer Service of the Year Award at the Ashford Business Awards.